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TERMS AND CONDITIONS FOR USE
 

Welcome to the Wonder Sources Inc. website! Wonder Sources Inc. is a major direct wholesaler/importer of beads and specialized beads in semi-precious stones, gems, freshwater pearls, and corals. This site is intended for all professional jewelry designers, manufacturers, jewelers, and bead shop and gift shop owners, who are interested in learning about our company and our products.

Before you enter or use our website, please carefully review the Terms and Conditions of usage stated below. The Terms and Conditions for Use may be altered periodically; therefore we recommend that you check this website for the most updated version. By accessing and using this website, you acknowledge that you have read, understood, and agreed to be legally bound by the Terms of Use and are subject to them. If you have questions about the Terms and Conditions, please contact us at sales@wondersources.com . If you do not agree to the Terms and Conditions, please do not proceed on this website.

All information and material on this website are owned by Wonder Sources Inc. and protected by the copyright laws of the United States and of international arenas.   All use of materials on this site other than what is in accordance with the applicable laws and the terms below is prohibited.

Please continue reading for our company policies on:

Wholesale Only

Return Policy

Discount Policy

 

Wholesale Only Policy

We only sell to customers in wholesale jewelry businesses.   All customers must present a copy of, or include with the order form, a valid Resale Certificate and/or Wholesale Business Tax ID Number from New York State.   For those outside of New York State, including international buyers, please supply us with an equivalent document, such as a Seller's Permit or Sales Tax License issued by the state where your business is located or another form of proof of your business license/jewelry-related business status.  

Return Policy

Return shipping and insurance costs are not refundable. All customers are responsible for paying the return costs.

Return within 10 days:
  If the merchandise is returned to us within 10 calendar days after you have received it, we issue a complete refund of the amount you paid for your purchase. Therefore, please inspect your order immediately upon receipt, so you can decide as soon as possible whether or not to keep your purchase.
Return within 30 days:
  If the merchandise is returned to us after 10 calendar days, but within 30 calendar days after you have received it, we will issue a refund, but with an additional 10% re-stocking fee.
Return within 60 days:
  If the merchandise is returned to us after 30 calendar days, but within 60 calendar days after you have received it, we will issue a refund, but with an additional 25% re-stocking fee.
No return will be accepted after 60 calendar days.

Return Authorization: Please email sales@wondersources.com, fax (800-595-0339), or call (888-999-0478) for your Return Authorization Number before sending any merchandise back. When contacting us, please provide the order’s original invoice number, a description of the item you would like to return, and the reason for this return (to help us continue improving our services.) We will then issue a Return Authorization Number via email, fax, or telephone.
All merchandise must be returned in its original condition. Partial, loosened, damaged, or worn strand are not acceptable.
Return Shipping Carriers: We recommend that you return merchandise in safe and sturdy packaging (not a regular business letter envelope) via a carrier with a reliable tracking system, such as UPS.
As stated above, we will not reimburse return shipping fees nor original shipping costs even if clients claim that the received merchandise does not meet their quality requirements or their expectations based on web site images.
Quantity Discount Adjustments: If a returned order affects our policy’s quantity discount rate on the original invoice, we will then revise the discount accordingly and deduct the discount difference from the refund.
To avoid possible mistakes, we strongly recommend that you place your order via fax or email, rather than through telephone. Please write down the item number, description, and price on your order.
All exchanges are considered returns, followed by a new, separate order. All Exchange Request items will apply under the Return Policy. Shipping charges will be added to every outgoing exchange shipment.

Discount Policy

Discount Policy: Based on Order Quantity
Quantity Discount Rates
10% off on assorted purchases over $200
15% off on assorted purchases over $500
20% off on assorted purchases over $1,000
25% off on assorted purchases over $3,000

We do not have a pre-set discount for orders over $2,500. We will review such orders on a case-by-case basis and try to provide you with the most appropriate discount rate. In general, any large quantity orders- a purchase of at least 10 strands per item- will be eligible for higher discount rates than orders that purchase a single strand for each different item.
For example, if you order 1 strand each for 100 different items, you will be eligible for our pre-set, standard discount rate of up to 20% off. However, if you order 100 strands for 1 item and can accept a wide range of color and size variations within that order, you will be eligible for a higher discount rate than the pre-set, standard one.

 
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